Eco Green Cleaning Services
Our Business Ethics
Customer Satisfaction
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Our primary objective is to consistently deliver a high standard service. We pride ourselves on achieving goals and exceeding customer expectations.Our staff build a strong repore with our clientele and this is reciprocated in our work; going above and beyond, where able.If a customer is not wholly satisfied with the service, we will investigate and amend this immediately. We encourage regular feedback in order to meet the clients expectation.We can tailor cleaning/housekeeping plans to suit individual requirements. Clients are issues a cover cleaner/slot when the regular member has booked holiday/is sick. Existing clients are issued priority slots at peak periods.
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Eco- Ethos
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We source all eco friendly non chemical products from suppliers and brands that not only use plant based products but focus on other matters also. The Method and Ecover ranges we use are free from animal testing, plantastic bottles, from PCR (lower carbon footprint).
All our mops, dusters, cloths are machine washed and reused.
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Happy Working Environment
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Equally as important as our customers satisfaction is providing a happy and supportive work environment for our employees. Our staff are given extensive training, and regular support. We provide a competitive wage, yearly bonus and a 'Star of the month' reward - so please feedback regularly as we reward those who work hard. After working for a large commercial company myself I vowed to always treat my team with the upmost respect and support which the cleaning industry tends to neglect. In peak periods we also have the same members returning for seasonal work.
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Local Business Support
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As a small local business ourselves we aim to support other local enterprises also. We have partnered with an oven cleaning and handyman/property maintenance company to provide Eco-Green clients with exclusive discounts and in turn generate business for these small owners.
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Charity Work
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We are passionate about giving back and supporting those in need. Some of our support includes;
Great Ormond Street Children's Hospital; raffle & competitions
Royal British Legion; donated all profits from a month's sales
Donated vouchers/products to local school raffles.